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11 March Helicopter crash in East River (NYC)

A helicopter pilot reports an engine failure before ditching into New York's East River.

2018-03-12 East River, near Roosevelt Island, New York City CW: Fatalities. Five passengers died in this incident due to drowning.

Summary

On March 11, 2018, a Liberty Helicopters AS350 (N350LH) operating a "doors-off" photo flight experienced a sudden engine failure over New York City. The pilot successfully ditched the aircraft in the East River near Roosevelt Island, but the helicopter quickly capsized. This recording captures the distress call and the subsequent coordination of nearby helicopters to assist in the search and rescue efforts.

Analysis

The recording begins with Helicopter 350 Lima Hotel (350LH) requesting clearance to transit the East River at 2,000 feet. The tone is routine until the pilot abruptly interrupts the frequency with a "Mayday! Mayday! Mayday!" call, reporting an engine failure. There is a brief moment of friction as the LaGuardia controller, dealing with "broken" audio, asks the pilot to repeat the message. The pilot firmly clarifies, "It was a Mayday call, LaGuardia," emphasizing the gravity of the situation as the aircraft descended toward the water.

This incident is particularly notable for the rapid response of other helicopter pilots in the vicinity. Pilots with callsigns "Five Alpha Golf" and "Two Seven Whisky Alpha" immediately volunteered to divert from their routes to locate the downed aircraft. Within minutes, 27 Whisky Alpha provided the chilling confirmation that the helicopter was inverted (upside down) in the water and that only the pilot was visible on top of the floats.

From an aviation safety perspective, this event was a watershed moment. Although the pilot reported an engine failure, the NTSB investigation later determined that the engine was functional but had been starved of fuel. A passenger’s floor-mounted harness tether had inadvertently snagged the emergency fuel shut-off lever. Because it was a "doors-off" flight, the passengers were wearing specialized safety harnesses that, while preventing them from falling out of the cabin, also made it nearly impossible for them to escape once the helicopter flipped over in the water.

The tragedy resulted in the deaths of all five passengers, while the pilot was the sole survivor. The aftermath of this event led to an emergency FAA order grounding certain "doors-off" flights and a permanent change in how supplemental passenger restraint systems are designed and approved. It serves as a stark reminder of how a seemingly minor ergonomic issue can lead to a catastrophic chain of events in a high-pressure environment.

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Original ATC Communication

Plain English Translation

HELICOPTER 350LH
LaGuardia, good evening. Helicopter 350 Lima Hotel.
HELICOPTER 350LH
LaGuardia, good evening. This is helicopter 3-5-0 Lima Hotel.
TOWER
Helicopter 350 Lima Hotel, LaGuardia Tower. Squawk 0205, state position and request.
TOWER
Helicopter Lima Hotel, this is LaGuardia Tower. Set your radar code to 0-2-0-5, tell me where you are and what you’d like to do.
HELICOPTER 350LH
0205. News Tower 3, 900. I'd like to take it up the East River on station, north end Central Park, south of the East Centerline 31 at all times at 2,000 as able, sir. 0 Lima Hotel.
HELICOPTER 350LH
0-2-0-5 set. We’re at News Tower 3 at 900 feet. I’d like to fly up the East River to my assignment at the north end of Central Park, staying south of the Runway 31 approach path at 2,000 feet if possible, sir. Lima Hotel.
TOWER
0 Lima Hotel, cleared Class Bravo airspace. Stay west of the—below 2,000. Altimeter 3006. Just remain south of the East Centerline of 31.
TOWER
Lima Hotel, you’re cleared into the busy airport airspace. Stay below 2,000 feet. The pressure setting for your altitude is 30.06. Just make sure you stay south of that Runway 31 approach path.
HELICOPTER 350LH
Alright, cleared in 2,000, south of the centerline. And we've got Alpha Golf over there. We'll maintain visual for 0 Lima Hotel.
HELICOPTER 350LH
Alright, cleared in at 2,000 feet, staying south of the flight path. And we see that other aircraft, Alpha Golf, over there. We’ll keep him in sight for you. Lima Hotel.
TOWER
First thing's first.
TOWER
First thing's first.
HELICOPTER 350LH
0 Lima Hotel, Mayday! Mayday! Mayday!
HELICOPTER 350LH
Lima Hotel, emergency! Emergency! Emergency!
TOWER
0 Lima Hotel, LaGuardia, you okay?
TOWER
Lima Hotel, this is LaGuardia, is everything okay?
HELICOPTER 350LH
East River engine failure.
HELICOPTER 350LH
We've had an engine failure over the East River.
TOWER
I'm sorry, say again.
TOWER
I’m sorry, please say that again.
HELICOPTER 350LH
East River engine failure.
HELICOPTER 350LH
Our engine failed over the East River.
TOWER
Say it again. You're coming in a little broken. Say it one more time.
TOWER
Repeat that. Your radio is cutting out. Tell me one more time.
HELICOPTER 350LH
Had an engine failure over the East River, Lima Hotel.
HELICOPTER 350LH
We had an engine failure over the East River, Lima Hotel.
TOWER
Okay, you require any assistance?
TOWER
Okay, do you need any emergency assistance?
HELICOPTER 350LH
It was a Mayday call, LaGuardia.
HELICOPTER 350LH
I just gave you a life-or-death emergency call, LaGuardia.
TOWER
Okay, I got it.
TOWER
Okay, I’ve got that information.
FIVE ALPHA GOLF
LaGuardia, did you have his position—the last position reported for him?
FIVE ALPHA GOLF
LaGuardia, do you have his last known position—the last spot where he was reported to be?
TOWER
Yeah, I do. Thank you.
TOWER
Yes, I do. Thank you.
FIVE ALPHA GOLF
Thank you.
FIVE ALPHA GOLF
Thank you.
TOWER
Five Alpha Golf, LaGuardia.
TOWER
Five Alpha Golf, this is LaGuardia Tower.
FIVE ALPHA GOLF
Yes sir, go ahead.
FIVE ALPHA GOLF
Yes sir, go ahead.
TOWER
Do you see Lima Hotel down there in the East River?
TOWER
Do you see that aircraft, Lima Hotel, down there in the East River?
FIVE ALPHA GOLF
No sir. We're going to make this pass, or we're going to do a run down the East River and look for him. Did NYPD get notified? Please have some police boats out.
FIVE ALPHA GOLF
No sir. We’re going to fly a low pass down the East River to search for him. Has the NYPD been notified? Please get some police boats out there immediately.
TOWER
Yeah, they are on the phone with them now.
TOWER
Yes, they are on the phone with them right now.
FIVE ALPHA GOLF
Thank you very much, appreciate that.
FIVE ALPHA GOLF
Thank you very much, I appreciate that.
TOWER
Yeah, I'm just trying to get an exact location. It was at the north tip last I saw him.
TOWER
Yeah, I’m just trying to pin down an exact location. He was at the north tip of the island when I last saw him.
TWO SEVEN WHISKY ALPHA
Seven Whisky Alpha's up the Harlem. What do you want to do?
TWO SEVEN WHISKY ALPHA
This is Seven Whisky Alpha, I’m flying over the Harlem River. What do you want me to do?
FIVE ALPHA GOLF
We're going to take it across Midtown, south of the Empire State Building. If you need any assistance before we turn, let me know.
FIVE ALPHA GOLF
We’re going to fly across Midtown, staying south of the Empire State Building. If you need any help before we turn, let me know.
TOWER
You're going to take the East River going down that way?
TOWER
So you're going to follow the East River heading down that way?
FIVE ALPHA GOLF
Yes sir, yes sir.
FIVE ALPHA GOLF
Yes sir, that's correct.
TOWER
Alright, just let me know if you see anything in the East River. 0 Lima Hotel reported going down over by the north tip.
TOWER
Okay, just let me know if you spot anything in the East River. Flight Zero Lima Hotel reported crashing near the north end of the island.
FIVE ALPHA GOLF
Copy that. We'll hold up on station once we pick him up, make sure everybody's okay. LaGuardia, Five Alpha Golf, if you don't mind, we'd like to shoot over to the north tip of Roosevelt and take a look.
FIVE ALPHA GOLF
Got it. We’ll stay right over the spot once we find him to make sure everyone is okay. LaGuardia Tower, this is Five Alpha Golf, if it’s alright with you, we’d like to head over to the north tip of Roosevelt Island and take a look.
TOWER
Five Alpha Golf, that's approved. Traffic is a helicopter north tip southbound, a helicopter currently at 600—he'll be off your—climbing up shortly.
TOWER
Five Alpha Golf, you’re cleared to do that. Watch out for other aircraft: there’s a helicopter at the north tip heading south, and another helicopter currently at six hundred feet—he’ll be out of your way and climbing higher shortly.
FIVE ALPHA GOLF
Thank you, Alpha Golf.
FIVE ALPHA GOLF
Thanks, Alpha Golf.
TWO SEVEN WHISKY ALPHA
LaGuardia, Two Seven Whisky Alpha's directly above the site. It appears that the aircraft is inverted in the water.
TWO SEVEN WHISKY ALPHA
LaGuardia, Two Seven Whisky Alpha is directly over the crash site. It looks like the plane is flipped upside down in the water.
TOWER
Right, thank you. Seven Whisky Alpha?
TOWER
Got it, thank you. Seven Whisky Alpha, can you confirm that?
TWO SEVEN WHISKY ALPHA
The aircraft is upside down.
TWO SEVEN WHISKY ALPHA
The plane is definitely upside down.
TOWER
Roger. Relaying the information now. Thank you.
TOWER
Understood. I’m passing that information to the emergency teams now. Thank you.
TWO SEVEN WHISKY ALPHA
Boat is pulling up on scene right now.
TWO SEVEN WHISKY ALPHA
A boat is pulling up to the scene right now.
TOWER
Roger, thank you.
TOWER
Received, thank you.
TWO SEVEN WHISKY ALPHA
LaGuardia, Seven Whisky Alpha at the scene. It has one—looks like just the pilot is out on top of the aircraft.
TWO SEVEN WHISKY ALPHA
LaGuardia, Seven Whisky Alpha at the scene. I see one person—it looks like just the pilot managed to get out and is standing on top of the plane.
TOWER
Okay.
TOWER
Okay.
TWO SEVEN WHISKY ALPHA
There's a bunch of—enough people on scene.
TWO SEVEN WHISKY ALPHA
There are plenty of people on the scene helping now.
TOWER
Okay.
TOWER
Okay.
FIVE ALPHA GOLF
Alpha Golf concur, and there's a boat with him now. Thank you so much for your help, sir.
FIVE ALPHA GOLF
Alpha Golf agrees, and a boat has reached him now. Thank you so much for your help with this, sir.
TOWER
Thank you.
TOWER
Thank you.
MINUS 20
LaGuardia Tower, Minus 20.
MINUS 20
LaGuardia Tower, this is Minus 20.
FIVE ALPHA GOLF
Five Alpha Golf, it appears they're just outside that TFR for me. We have permission to enter the TFR, and you guys have the clearance on file there, and I verified it.
FIVE ALPHA GOLF
This is Five Alpha Golf. It looks like they’re just outside that restricted flight zone from my perspective. We have official permission to enter that restricted area, and you should have our clearance on your records—I’ve already verified it.
TOWER
Okay, thank you then. Altimeter 3006, proceed directly to the site on the north tip.
TOWER
Okay, thanks for that. Set your altitude gauge to 30.06 and head straight to the site on the north tip.
MINUS 20
LaGuardia, Minus 20.
MINUS 20
LaGuardia, this is Minus 20.
TOWER
Minus 20, LaGuardia Tower. Altimeter 3006.
TOWER
Minus 20, this is LaGuardia Tower. Set your altitude gauge to 30.06.
MINUS 20
3006. Ridgewood 700, like to be on station in the vicinity of the Triborough, just confirm where that incident happened.
MINUS 20
30.06. We're over Ridgewood at 700 feet and would like to get into position near the Triborough Bridge; can you just confirm exactly where that accident happened?
TOWER
Minus 20, proceed as requested. It's around—yeah, around the north tip.
TOWER
Minus 20, go ahead as you asked. It’s right around the north tip of the land.
MINUS 20
Roger, that's where we're going now. And I'd like 1,000 there, please.
MINUS 20
Understood, that’s where we’re heading now. And I’d like to fly at 1,000 feet once we're there, please.
TOWER
Minus 20, proceed as requested.
TOWER
Minus 20, go ahead as you requested.
MINUS 20
As requested, Minus 20.
MINUS 20
Proceeding as requested, Minus 20.
TOWER
Seven Whisky Alpha, Lima Bravo—clear of the TFR, change to contact Ground. Thanks for the help.
TOWER
Seven Whisky Alpha and Lima Bravo, you’re now clear of the restricted airspace. Switch over to the ground controllers' frequency. Thanks for your help.
TWO SEVEN WHISKY ALPHA
Thank you, change approved. See you later. Wave and go, thank you.
TWO SEVEN WHISKY ALPHA
Thank you, switching over now. See you later. We're waving goodbye and heading out, thanks.

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