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Re United 1463 Diverts to ICT after slide inflates during flight

A United Airlines Boeing 737 diverts to Wichita after an emergency slide inflates inside the cabin.

2014-06-30 Wichita Eisenhower National Airport (ICT), Wichita, Kansas

Summary

United Flight 1463 was en route from Chicago to Orange County when a rear emergency slide accidentally deployed inside the aircraft at cruise altitude. The crew declared an emergency and diverted to Wichita Eisenhower National Airport (ICT), landing safely without any injuries to the 96 passengers and five crew members.

Analysis

On June 30, 2014, United Airlines Flight 1463, a Boeing 737-900ER, experienced a highly unusual mechanical failure when one of the emergency evacuation slides inflated inside the cabin while the aircraft was at 40,000 feet. While slides are designed to deploy outward to facilitate rapid egress during an emergency on the ground, a malfunction caused this slide to fill the rear galley and part of the aisle.

The recording captures the flight's arrival into Wichita airspace. What is most notable about this exchange is the extreme professional composure of the flight crew. When the controller specifically asks if there are any injuries from the "deployment of that slide," the pilot downplays the visual chaos of the situation, stating, "No, everything's fine. It's just a door light. We want to get on the ground and have somebody look at it." This "pilot voice"—calm, collected, and minimizing—is a hallmark of CRM (Crew Resource Management) intended to keep the cabin and ATC from panicking.

From an aviation perspective, an internal slide deployment is a serious concern. Beyond the immediate physical obstruction of the cabin and potential for injury, it can interfere with control cables (depending on the aircraft type) or create pressure issues. In this case, the slide stayed contained within the rear of the aircraft. The controller at Wichita Approach demonstrates high competence by proactively coordinating emergency equipment and ensuring the diverted flight has priority.

The incident gained significant media attention at the time because passengers posted photos of the massive yellow slide filling the back of the plane. Following the safe landing, the aircraft was taken out of service for a full inspection of the slide deployment mechanism to determine how the "auto" or "armed" sequence was triggered during flight.

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Original ATC Communication

Plain English Translation

UNITED 1463
Wichita Approach, United 1463 with you, 15,000 for 10,000 feet. We'd like to land at Wichita.
UNITED 1463
Wichita air traffic control, this is United flight 1463. We're currently at 15,000 feet and descending to 10,000. We need to come in and land at Wichita.
WICHITA APPROACH
United 1463, Wichita Approach. Expect vectors for a visual approach, Runway 19 Right. Wind 170 at 11, altimeter 29.84. And we have the emergency equipment standing by.
WICHITA APPROACH
United 1463, this is Wichita. We'll give you steering directions to line up for a landing by sight on Runway 19-Right. The wind is from the south at 11 knots, and the local air pressure for your altimeter is 29.84. Also, just so you know, we have the fire trucks and emergency crews waiting for you.
UNITED 1463
29.84. Expect vectors for 19 Right, United 1463.
UNITED 1463
Pressure 29.84. We’ll wait for those steering directions to 19-Right, United 1463.
WICHITA APPROACH
United 1463, the airport is about 16 miles southwest.
WICHITA APPROACH
United 1463, the airport is about 16 miles to your southwest.
UNITED 1463
Roger.
UNITED 1463
Understood.
WICHITA APPROACH
Air Canada 4226, cross Runway 14.
WICHITA APPROACH
Air Canada 4226, you are cleared to cross over Runway 14.
WICHITA APPROACH
United 1463, do you have any injuries from the deployment of that slide?
WICHITA APPROACH
United 1463, is everyone okay? Did anyone get hurt when that emergency slide deployed?
UNITED 1463
No, everything's fine. It's just a door light. We want to get on the ground and have somebody look at it, but everybody's fine.
UNITED 1463
No, everything is fine. It’s just a warning light for one of the doors. We want to get on the ground so a mechanic can check it out, but everyone on board is perfectly fine.
WICHITA APPROACH
United 1463, roger. Thank you.
WICHITA APPROACH
United 1463, I copy that. Thank you.
AIR CANADA 4226
Wichita Approach, Air Canada 4226 is with you at 10,000 with Golf.
AIR CANADA 4226
Wichita air traffic control, Air Canada 4226 is checking in at 10,000 feet. We’ve listened to the latest weather update, code "Golf."
WICHITA APPROACH
Air Canada 4226, Wichita Approach. Fly heading 330, vectors for visual approach Runway 19 Left. Descend at pilot's discretion, maintain 4,000.
WICHITA APPROACH
Air Canada 4226, this is Wichita. Turn to a northwest heading of 330 degrees; we’ll guide you in to land by sight on Runway 19-Left. You can start your descent whenever you're ready, down to 4,000 feet.
AIR CANADA 4226
Heading 330, discretion to 4,000, 19 Left for Air Canada 4226.
AIR CANADA 4226
Heading 330, descending when ready to 4,000 feet, for Runway 19-Left, Air Canada 4226.
WICHITA APPROACH
United 1463, descend at pilot's discretion, maintain 4,000.
WICHITA APPROACH
United 1463, you can start heading down whenever you’re ready. Descend and level off at 4,000 feet.
UNITED 1463
Down at pilot's discretion to 4,000, United 1463.
UNITED 1463
Descending at our own pace down to 4,000 feet, United 1463.
WICHITA APPROACH
Air Canada 4226, I missed when you checked on, did you have Information Golf?
WICHITA APPROACH
Air Canada 4226, I missed it when you first called in—did you say you have the latest weather report, information "Golf"?
AIR CANADA 4226
Yes, we have Golf. We're looking at the airport now, Air Canada 4226.
AIR CANADA 4226
Yes, we have the current weather report. We can see the airport from here, Air Canada 4226.
WICHITA APPROACH
Air Canada 4226, roger. Thank you.
WICHITA APPROACH
Air Canada 4226, I understand. Thank you.
WICHITA APPROACH
Wichita Tower, this is Approach. We have a diverted flight. Air Canada 4226, descend at pilot's discretion, maintain 3,000.
WICHITA APPROACH
Wichita Tower, this is the radar controller. We have a flight that’s had to change its destination. Air Canada 4226, start your descent whenever you're ready and level off at 3,000 feet.
AIR CANADA 4226
Discretion to 3,000, Air Canada 4226.
AIR CANADA 4226
We'll head down to 3,000 feet when we're ready, Air Canada 4226.
WICHITA APPROACH
Wichita Tower, we have an emergency vehicle standing by.
WICHITA APPROACH
Wichita Tower, we have an emergency vehicle waiting and ready to go.
WICHITA APPROACH
Airport Command, the 737 is about 20 miles west.
WICHITA APPROACH
Airport emergency team, the Boeing 737 is about 20 miles to the west.
AIR CANADA 4226
Air Canada 4226 has the airport.
AIR CANADA 4226
Air Canada 4226 has the runway in sight.
WICHITA APPROACH
Air Canada 4226, cleared visual approach Runway 19 Left. Contact Tower, 118.2.
WICHITA APPROACH
Air Canada 4226, you're authorized to approach the left south runway visually. Switch over and talk to the control tower on frequency 118.2.
AIR CANADA 4226
118.2, cleared visual 19 Left, Air Canada 4226.
AIR CANADA 4226
Switching to 118.2, authorized for the visual approach to the left south runway, Air Canada 4226.
AIR CANADA 4226
Tower, Air Canada 4226, left downwind for 19 Left.
AIR CANADA 4226
Tower, this is Air Canada 4226, we’re flying parallel to the left south runway, getting ready to turn in.
WICHITA TOWER
Air Canada 4226, Wichita Tower. Runway 19 Left, cleared to land. Wind 170 at 11.
WICHITA TOWER
Air Canada 4226, this is Wichita Tower. You are officially authorized to land on the left south runway. The wind is coming from the south at 11 knots.
AIR CANADA 4226
Cleared to land 19 Left, Air Canada 4226.
AIR CANADA 4226
We're authorized to land on the left south runway, Air Canada 4226.
WICHITA APPROACH
United 1463, fly heading 070.
WICHITA APPROACH
United 1463, turn and fly toward the east-northeast.
UNITED 1463
070 on the heading, United 1463.
UNITED 1463
Turning to that east-northeast heading now, United 1463.
WICHITA APPROACH
United 1463, descend and maintain 3,500. Turn left heading 090. Advise when you have the airport in sight. It's currently at your 2 o'clock and about 7 miles.
WICHITA APPROACH
United 1463, go down and stay at 3,500 feet. Turn left to face due east. Let me know when you can see the airport; it’s about 7 miles away, slightly to your right.
UNITED 1463
Okay, we're down to 3,500. Turning 090 on the heading, United 1463. We'll do.
UNITED 1463
Alright, we've reached 3,500 feet. Turning east to a 90-degree heading, United 1463. We're on it.
WICHITA APPROACH
United 1463, descend and maintain 3,000.
WICHITA APPROACH
United 1463, go ahead and drop down to 3,000 feet and stay there.
UNITED 1463
3,000, United 1463.
UNITED 1463
Down to 3,000 feet, United 1463.
UNITED 1463
We have the field in sight, United 1463.
UNITED 1463
We can see the airport from here, United 1463.
WICHITA APPROACH
United 1463, cleared visual approach Runway 19 Right. Contact Tower on 118.2.
WICHITA APPROACH
United 1463, you're all set to fly toward Runway 19 Right using your own eyes. Switch over to the Tower controller on 118.2.
UNITED 1463
118.2, visual 19 Right, United 1463.
UNITED 1463
Over to 118.2, landing 19 Right by sight, United 1463.
WICHITA TOWER
United 1463, Runway 19 Right, cleared to land. Wind 170 at 11.
WICHITA TOWER
United 1463, you're cleared to land on Runway 19 Right. The wind is coming from the south at 11 knots.
UNITED 1463
Cleared to land 19 Right, United 1463.
UNITED 1463
Got it, cleared to land on 19 Right, United 1463.
WICHITA TOWER
Airport Command, the 737 is turning a 6-mile final for Runway 19 Right.
WICHITA TOWER
Airport Command, the Boeing 737 is making its final turn toward the runway, about six miles out from 19 Right.
WICHITA TOWER
Air Canada 4226, turn right at Bravo. Contact Ground on 121.9 at Bravo.
WICHITA TOWER
Air Canada 4226, take a right onto taxiway Bravo. Switch to the ground traffic controllers on 121.9 once you're there.
UNITED 1463
Confirm cleared to land, United 1463?
UNITED 1463
Just double-checking, we are definitely cleared to land, United 1463?
WICHITA TOWER
United 1463, say again?
WICHITA TOWER
United 1463, could you repeat that?
UNITED 1463
Cleared to land 19 Right?
UNITED 1463
Are we cleared to land on 19 Right?
WICHITA TOWER
United 1463, affirmative. Cleared to land Runway 19 Right. Wind 170 at 11.
WICHITA TOWER
United 1463, that's correct. You are cleared to land on Runway 19 Right. Wind is from the south at 11 knots.
UNITED 1463
Cleared to land 19 Right, United 1463. Thank you.
UNITED 1463
Cleared to land 19 Right, United 1463. Thanks for the help.
UNITED 1463
Wind check, United 1463.
UNITED 1463
United 1463, can you give us the current wind speed and direction?
WICHITA TOWER
Wind 170 at 9.
WICHITA TOWER
The wind is coming from the south at nine knots.
UNITED 1463
Thank you.
UNITED 1463
Thank you.
N529BC
Wichita Approach, November 529 Bravo Charlie, 15,000 descending 10,000 with Information Golf. Request 19 Left, please.
N529BC
Wichita controllers, this is plane 529 Bravo Charlie. We’re at 15,000 feet and heading down to 10,000. We’ve listened to the latest airport weather update, and we’d like to land on Runway 19 Left, please.
WICHITA APPROACH
November 529 Bravo Charlie, Wichita Approach. Expect vectors for a visual approach, Runway 19 Left. Descend at pilot's discretion, maintain 4,000.
WICHITA APPROACH
529 Bravo Charlie, Wichita here. We'll give you steering directions to line up for a visual landing on Runway 19 Left. Start your descent whenever you're ready, and level off at 4,000 feet.
N529BC
Discretion to 4,000, November 529 Bravo Charlie. And we'll be going to Yingling Aviation.
N529BC
Descending to 4,000 feet at our convenience, 529 Bravo Charlie. And we'll be heading over to the Yingling private terminal after we land.
WICHITA APPROACH
529 Bravo Charlie, roger.
WICHITA APPROACH
529 Bravo Charlie, understood.
WICHITA TOWER
Air Canada 4226, roger.
WICHITA TOWER
Air Canada 4226, I hear you.
WICHITA TOWER
United 1463, you can turn left there and taxi to the ramp via Taxiway Bravo and Echo. Cross Runway 14. Do you know which gate you're parking at?
WICHITA TOWER
United 1463, take a left there and drive to the parking area using the Bravo and Echo side-paths. You're clear to drive across Runway 14. Do you know which gate you're supposed to park at?
UNITED 1463
We'll find out. Bravo, Echo, and cleared across 14, United 1463.
UNITED 1463
We'll check on that. Using Bravo and Echo, and we're crossing over Runway 14 now, United 1463.
WICHITA TOWER
United 1463, advise when you have your gate. Cross Runway 14.
WICHITA TOWER
United 1463, let us know when you have your gate number. Go ahead and cross Runway 14.

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